To solve the unique challenges facing private brand retailers, our solutions provide insights into product performance and introduce collaboration with suppliers into activities around product quality, innovation, incident management and brand initiatives.

Our experience has allowed us to develop two proven routes to help retailers achieve their private brand goals and deliver a Unified Brand Experience (UBX): working with suppliers as ‘One Team’ and working around a shared ‘One View’ of product performance.

Building effective communication between the supplier and the retailer enables them to work together as One Team. Suppliers collaborate with the private brand team, speeding up processes to meet deadlines with increased accuracy, contributing to innovation and becoming brand ambassadors.

We achieve this One Team way of working via our supplier engagement consultancy services and supplierENGAGE™ cloud software.

Professional Services

Collating information about products from testing, call centre, social media and returns is the starting point to providing the retailer and suppliers with their configurable One View of performance. One View highlights areas with potential to increase profit, drive sales and ensure the brand’s value proposition is being delivered.

Providing this insight to meet the retailer’s specific objectives is achieved using our suite of UBX cloud services.

An Introduction to Supplier Engagement

Read more about Supplier Engagement

Find out more about our supplier engagement products and services for One Team.

An Introduction to UBX Cloud Services

Read more about implementing UBX

Find out more about our UBX products and services for One View.


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